this is actually my second time searching for help at here. even previous request stated as "resolved" but i seems also result to the same situation

GetHuman1907886's customer service issue with Facebook from January 2019

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The issue in GetHuman1907886's own words
trying to recover my account ... facebook verification *i am trying to recover my facebook account using the code which my friends given to me *but*it shows me if want to proceed it require three verification code but i only add two friends for my facebook account recover at that time so i would then certainly cant proceed to the recover option as i cant use my gmail for recovering my account and using the code given by my friends is seems the last method *so what can i do? because it*s obviously seems like internal error!? seems if i cant get third verification code i wont be able to recover my account and i only can get two code at this time.
what they dont realize is even the previous cases stated at "resolved" but i still see the same thing
by checking this issues and again i can provide images if requried but seems dont have a place for me to put down all evidence but where i suppose to place my gmail, evidence, images
facebook help center, goolging
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facebook services
Customer service issue
Reported by GetHuman1907886
Jan 6th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
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Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
GetHuman1907886 started working on this issue
Jan 6th 8:46am