we get sent to a page for answers, after getting no help at all we are told that a tec...

GetHuman-legalage's customer service issue with Facebook from January 2019

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The issue in GetHuman-legalage's own words
we get sent to a page for answers, after getting no help at all we are told that a tec will now answer or help.....next page comes up and we are asked to put our credit card number in in order to get help. THIS IS SUCH BULLSHIT!!!!!! we have customers waiting to see our facebook business page and we cannot get help, we cannot get the issue resolved, we cant even get tec support in anyway without it being outsourced to tec's that require us to paythem before we get help.
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Customer service issue
Reported by GetHuman-legalage
Jan 5th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-legalage started working on this issue
Jan 5th 11:17pm