I changed the password on my previous account Savana Nicole Doerflinger (*****@***.com...

GetHuman1906435's customer service issue with Facebook from January 2019

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The issue in GetHuman1906435's own words
I changed the password on my previous account Savana Nicole Doerflinger (*****@***.com) and I forgot it so I locked myself out and made a new Facebook Savana Doerflinger and used my phone number ********** to be able to sing in. Well my mom made a new Facebook and used that number to start hers and it’s locked me completely out of my Facebook and tells me I’m entering the wrong password. Please help.
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Facebook

Customer service issue
Reported by GetHuman1906435
Jan 6th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 280974 others
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GetHuman1906435 started working on this issue
Jan 6th 12:34am