My Facebook was hacked. **Right now I am using my girlfriends Facebook to type this out...

GetHuman-suttonha's customer service issue with Facebook from January 2019

280458 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-suttonha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-suttonha's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-suttonha will want to follow the link below to head to their help center. We will check on GetHuman-suttonha later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-suttonha may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-suttonha's own words
My Facebook was hacked. **Right now I am using my girlfriends Facebook to type this out. **My name is Tyler Shackelford, *Previous email on Facebook: *****@***.com **Last known passwords: bluntman*** or bluntfingers***. Phone number is ***-*******. The new email is not mine. The new password is not mine, and the new phone number is not mine. This info is the last information that was MINE. I need to set a new email, password and change my number back. My account has been hacked for ** hours now, and it’s important for my safety the person on the other end is cut off from my Facebook. I have emailed you a picture of my license, and pay stub to prove that account is mine. Everything has just been changed.
GetHuman-suttonha did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-suttonha fixed the problem
We are waiting for GetHuman-suttonha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-suttonha fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-suttonha
Jan 5th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 280458 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-suttonha started working on this issue
Jan 5th 3:34pm