I had a FB account a long, long time ago that I lost access to, as well as the email ad...
GetHuman-roczko's customer service issue with Facebook from January 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-roczko's own words
I had a FB account a long, long time ago that I lost access to, as well as the email address (hotmail) linked to it, so I created a new FB account with an alternate email address(yahoo). I decided * years ago I no longer wanted a FB account and deactivated the newer account (yahoo). I've recently been told by friends and family that my newer FB (yahoo)has been hacked and has been reactivated and is posting fraudulent advertisements. Mistakenly and forgetting I had created * FB accounts, I recovered my OLD FB account (hotmail) and the email address linked to it deleting all the info off of it and deactivating it, only to find out I had * accounts and its the newer of the * that has been reactivated and hacked(yahoo). I tried to log in to the newer account but when I used the PW for that account it says the PW was changed * weeks ago and the yahoo account linked to it was the same PW too. The yahoo account is linked to an AOL email address from the ****'s that is deactivated, cannot be reactivated or recreated per AOL support. Yahoo support has also told me that the account is unretrievable, therefore the FB is unretrievable. All I have been able to do is report the newer FB account linked to the yahoo address as Impersonating me and it says there is an open ticket BUT I changed my name on the older account to an amalgam and deleted all the info off of it so how will they know that the newer yahoo linked account is actually impersonating me? I just want the account shut down.
GetHuman-roczko did not yet indicate what Facebook should do to make this right.
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