I tried to change some of my information on my Facebook business account because I had...

GetHuman1889167's customer service issue with Facebook from January 2019

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The issue in GetHuman1889167's own words
I tried to change some of my information on my Facebook business account because I had someone help me create it a while ago so it had all of their information. It wouldn’t let me so I tried a couple times and it till didn’t work. After trying multiple times it said I needed to verify my identity by either approving it on another computer that I am not familiar with or sending in a photo ID. I am not I contact with the prson who set up the account and don’t have access to their ID. It wont let me out of that page now so now I can’t view my profile.
GetHuman1889167 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1889167
Jan 3rd, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 278011 others
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Timeline
GetHuman1889167 started working on this issue
Jan 3rd 6:14pm