I work for a company that has a Facebook account that was setup with a previous employe...

GetHuman1888946's customer service issue with Facebook from January 2019

Help with my Facebook issue
The issue in GetHuman1888946's own words
I work for a company that has a Facebook account that was setup with a previous employee. I'm now trying to access the account and can go through 'forgot my password,' but as soon as Facebook takes me to the page in which I can change the password, it tells me I've recently tried too often and need to try again later. I've tried this with several days lapsing in between tries and I still get the same error message.
GetHuman1888946 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1888946
Jan 3rd, 2019 - 4 mons ago
I have an issue with Facebook too
Seen by 1 customer so far
Similar issue to 277976 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1888946 started working on this issue
Jan 3rd 5:52pm
GetHuman1888946 indicated the issue is not fixed yet.
Jan 3rd 5:55pm