I got a new refurbished phone and do not remember my Facebook password. I used the “rem...
GetHuman1887778's customer service issue with Facebook from January 2019
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The issue in GetHuman1887778's own words
I got a new refurbished phone and do not remember my Facebook password. I used the “remember this password” feauture on my old phone. I have tried everything I can think of that I would have used. I have tried using the Facebook help support page and I’ve been blocked from the feature for trying to recover the password too many times. It’s given me a * digit passcode several times to use and I’ll put it in and it refuses to take it. I’ve also submitted my ID to Facebook for further varification and it kicked that back as well.
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