The person that was on charge of our social media leave the company a few years ago...
GetHuman1887719's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1887719's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1887719 will want to follow the link below to head to their help center. We will check on GetHuman1887719 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1887719's own words
The person that was on charge of our social media leave the company a few years ago. **Now we want to start some new campaigns on our account but we cannot login.*I already received an e-mail with a code and also change the password but after that it says: Identity not confirmed. **How can we solve this issue so we can access the facebook account again.**The e-mail to access is *****@***.com
GetHuman1887719 did not yet indicate what Facebook should do to make this right.
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