Hello, my name is Bree. My husband and I run a Martial Arts Centre in Australia. About...

GetHuman1884373's customer service issue with Facebook from January 2019

2 views | 277006 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1884373's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1884373's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1884373 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1884373 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1884373 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1884373's own words
Hello, my name is Bree. My husband and I run a Martial Arts Centre in Australia. About * months ago my husband ordered a sample of protective helmets from a man in Pakistan that claimed run a big manufacturing company. We made a small order first as it was really a stab in the dark as Pakistan has no secure eCommerce system such as PayPal.*In the beginning of December he contacted us to re-order and was very rude and pushing for a large order and we said due to his bad attitude and bad customer service we were not longer willing to do business with him. Once he found this out he reacted like a two year old and started to send us abusive messages and left a bad review on our business page- Pollet's Martial Arts Centre- Orange saying that my husband is a third class person and that we owe him money. *We do not owe him anything, we were required to pay the full amount plus shipping before he would send us the sample order, I have a commercial invoice and bank statements proving this to be true. *We would like this inappropriate and untrue comment removed from our business page. *His profile page is AdnAn Dar (this is a fake name).*We have tried to report this several times but facebook has not taken any action, I have also tried to email facebook directly to no resolve. *Any help that you could give us in resolving this matter would be greatly appreciated.

GetHuman1884373 did not yet indicate what Facebook should do to make this right.

How GetHuman1884373 fixed the problem

We are waiting for GetHuman1884373 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1884373 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1884373
Jan 3rd, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 277006 others
0 customers following this

Timeline

GetHuman1884373 started working on this issue
Jan 3rd, 2019 1:34am