Back in August my Facebook was disabled or hacked, not sure which. I was trying to add...
GetHuman1868456's customer service issue with Facebook from December 2018
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1868456 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1868456 can let us know if they help or not.
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Before contacting them, items GetHuman1868456 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1868456's own words
Back in August my Facebook was disabled or hacked, not sure which. I was trying to add an editor to another account I was an editor on. While doing that, i had trouble with that accounts password. I was able to add the editor but I lost my FB, and my access to two accounts where I was an editor.*I emailed several times to Facebook trying to get it back. Even answering their form and sending a copy of my drivers license but never heard back.*My picture( actually it is a bird, belted kingfisher) shows up when I click on my phone FB icon but when I try to use my password or search for my email it says, "no accounts match that information "*I had given up on recovering the account and I do not want to make a new one, so I had given up BUT I miss my account, the memory function, staying in contact and posting. I cant believe all that information is just gone. It must be somewhere. I had found this phone number for FB:***-***-**** but disappointingly they do not help over the phone. I sure hope you can help me. What other information do you need?*I would prefer to discuss on the phone, rather than type. Is that possible?
GetHuman1868456 did not yet indicate what Facebook should do to make this right.
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