Facebook Customer Service Issues

I am seeking clarification on what content of mine violated "community standards." Understanding this will aid in the learning process for me and others. Mistakes are opportunities for growth and gaining knowledge. It is important to know where we went wrong to improve. Please inform me of the issue without revealing the reporter's identity. I am open to feedback and eager to correct any violations to ensure a positive user experience for all. Thank you for your assistance in promoting learning and understanding on the platform.

My Facebook account has been compromised by my ex-fiancé, leading to unwanted messages and pictures being posted. The email and password associated with the account have been changed by him. I am deeply distressed by his actions and seek assistance in either closing or resetting the account to prevent further harm. I am taking legal steps against this harassment and would appreciate support in recovering or permanently removing the account. - CJ Joshi My mother, Renu Joshi, is listed as a connection on my profile along with my father, Rajan Joshi. The last post on the account is a repost from my mother's last birthday, titled "Happy Birthday Mamma Bear" and includes a heartfelt message. My profile picture features me in a black and pink saree with my cousin. I feel helpless in this situation and urgently require help.

To whom it may concern, I want to report that my account [redacted], belonging to Catalina S. Johnson, was hacked around April [redacted]. The email linked to my account is no longer accessible due to inactivity, and despite trying various methods, I have been unable to regain access. I have reached out via email multiple times, providing a new email address for communication, but have not received any response. Even using the trusted contacts option did not help. This account is my original Facebook account and contains irreplaceable photos and memories. I can verify my identity with my Minnesota driver's license. Please contact me at [redacted] or [redacted] in response to this message. Your prompt attention to this matter would be greatly appreciated. Thank you, Catalina S. Johnson

Hello, I am Shubham Bose Roy, a queer, trans graphic designer and visual artist from Delhi, India. I currently manage a page called "The Weirdo Backbencher," which serves as my personal blog showcasing autobiographical artworks and personal narratives. Initially, I maintained anonymity on this page due to personal reasons, choosing the name "The Weirdo Backbencher" based on childhood experiences of being bullied. Approaching my 31st birthday, I feel the need to transition the page to a more personal and less self-deprecating title. In memory of my late mother and grandmother, I wish to rename the page to "Raja," my grandmother's endearing nickname for me. Since many acquaintances recognize me as "Raja," this adjustment would create a stronger connection for those personally acquainted with me while preserving my privacy from others. A recent attempt to change the name to "Raja" was unsuccessful. I kindly request assistance in facilitating this name alteration. Your support in this matter would be greatly appreciated. Best regards, Shubham

I am currently unable to access my Facebook profile due to unusual activity. I inadvertently created a fake account using a friend's name as part of an experiment that my friends and I wanted to conduct. Our goal was to observe how our close friends would react to an unexpected crisis situation. This was not meant for hacking or trolling but rather a psychological study. We aspire to become psychologists and are using this as a way to understand people's reactions to a loved one in a peculiar crisis, especially when a group they fear is the one coming to the rescue. This experiment is rooted in reverse psychology to comprehend the emotions, thoughts, and behaviors of those we care about. Can we please request access to our account back?

Subject: Account Compromise To whom it may concern, I am writing to report that my account [redacted], belonging to Catalina S. Johnson, was compromised in the second quarter of [redacted]. The email associated with this account was closed due to inactivity, as stated by the service provider. Despite multiple attempts to resolve this issue by reaching out to support, using trusted contacts for verification codes, and following Facebook's suggestions, I have been unable to regain access. Please contact me at [redacted] to further assist me in restoring access to my account. Sincerely, Catalina S. Johnson [redacted]

My account was disabled on Facebook when I received a message stating that it was due to a complaint from a third party regarding their rights. I have been a Facebook user for a long time and have always had a positive outlook on life. I am a big Cricket fan and posted some Cricket videos to promote the game, not realizing I was violating any copyrights. Unfortunately, someone reported my account, leading to its disablement. I am reaching out for guidance on how to recover my account as Facebook is my primary means of connecting with my family, friends, relatives, and fans. I am devastated and would greatly appreciate any assistance in resolving this matter. I promise to refrain from uploading any videos in the future, please grant me a chance to rectify this situation. Thank you in advance.

I am encountering difficulty accessing my Facebook account since the password was changed by someone else, and I am unable to recall it. The email and phone number associated with my account are also inaccessible, causing this issue to persist for over a month. Previously, I successfully used my government ID to reset the password and recover my account, but that option seems unavailable now. I believe utilizing a contact form to submit my ID for password reset is my most viable solution, as other methods have been exhausted. My Facebook name is Kisten Day, and my account is under the name kisten.day.3. The email linked to the account is [redacted], and the phone number, [redacted], is no longer in my possession. I am seeking guidance on how to access the contact form for ID submission.

Hello, I need assistance as my account was blocked on September 5th and I am unable to unblock it myself. Every attempt results in an error message from Facebook. I manage various groups, including a German expat group in Spain called "Deutsche in Marbella," where we organize social events. This is a routine activity, but sending out invitations this time caused the block. I have been a member for over 10 years and have never encountered this issue before. My Facebook name is Ralla Croft, and the associated email is [redacted] Due to my phone's restrictions, please contact me via WhatsApp at +34 [redacted]43. I kindly request to have my account unblocked as I believe no wrongdoing occurred. Thank you in advance for your help. Best regards, Ralla.

I am trying to access an old account I used for playing a game called ourworld. I need to log in to access a page I managed named Marsheys OW Guide and transfer adminship to my current Facebook account. 1. All the friends on this account are random people I do not know. 2. I recently moved to India with my husband and no longer have access to the old devices I used for login. 3. I cannot ask friends for verification as I do not know any of them; they are random people. 4. I am unable to use photo recognition with random friends. I am frustrated with the extra security measures preventing me from accessing my own account on Facebook.

I attempted to log into my account using the password I believe is correct, but it stated I had changed it in the last 6 months, which I do not recall. I tried two other passwords as well, but they did not work. I was prompted to get a code to reset my password, but my Facebook email is outdated, so I tried to update it and was then asked to provide a photo of my ID (driving license). After submitting the photo, I was informed it was received, and I should expect an email shortly. However, it has been over 24 hours, and I have not received anything, even after updating my email address. I am eager to regain access to my existing account, especially since I am also unable to access my art page. I hope this matter can be resolved promptly.

I have been trying to contact someone at Facebook without success. I recently discovered that an account I thought was deleted is still searchable online. This account needs to be removed as I no longer have access to the associated email or password. It's frustrating to have my past linked to a social media platform. I hope to get assistance soon as I don't want my outdated information on Facebook. If I don't hear back, I may have to seek help elsewhere. I appreciate any help from a Facebook representative in resolving this matter promptly. Thank you.

I accidentally logged out of Facebook on my phone and forgot my password. The email linked to my account is not in use anymore. I also can't remember my Apple password. I tried resetting the password and realized my old AOL account is linked to Facebook, but I don't use it anymore. The only option was to send a text to a phone I no longer have. I tried calling AOL to reset my email, but I got frustrated as I waited on hold. I prayed for an English-speaking customer service rep, but when I didn't get one, I politely asked for someone else. I need help from someone who understands my issue and can fix it efficiently. Just hoping to get my accounts back in order as soon as possible!

Hello Team, I am B.H. Hussein, and I have an account under the name Amigo Håmzåwy with the email [redacted], which I created around [redacted]/[redacted]. Sadly, I cannot recall the password for this email despite numerous attempts to recover it. I now run a business page linked to my Facebook account. My concern is that if I forget my Facebook password, I may lose access to my account permanently. I am wondering if there is a way to reset the password for my old email, although I understand it may be challenging. Alternatively, could I update my contact email to a different address other than the Yahoo one? I would greatly appreciate your prompt assistance. Thank you.

I have received a code to reset my password after being locked out of my account last week. However, each time I enter the code, I receive a message saying, "you are trying too often, try again later." This has been happening for a week, and I am still unable to access my account. Today I tried to get a one-time password with the "otp" text sent to [redacted], but received an error message. I really need help to regain access to my account. Creating a new account would mean losing all the important things in my current account. Thank you.

I recently purchased a new phone and kept my old number but encountered an issue logging into Facebook after downloading the app. When attempting to reset my password through the "forgot password" option, it directed me to an old email address that I cannot access. Despite having my current phone number listed as confirmed on my account, I am unable to receive the reset code. I am currently logged in on my old phone but would like to regain access on my new phone. I am concerned that logging out on my old phone may result in losing access to my account permanently.

I would like to report a scam and fraud happening on Facebook. It involves individuals using fake names like Ayelene Smith, Ellen Paul, and Sherrie posing as employees to deceive and defraud people. This scam is orchestrated by a mastermind, and I have evidence in the form of photos and text messages. I urge authorities to investigate these individuals promptly to prevent further harm. I have shared details on my Facebook page to raise awareness about this issue. The scammers are using a fake FedEx delivery service to deceive unsuspecting victims. It is crucial to act quickly to prevent any more individuals from falling victim to this illegal activity.

A few months ago, my Facebook account was disabled because the platform claimed I wasn't using a name that is familiar to people. I tried to provide proof that the name is mine by submitting mail with the same name, but all I got was a message saying my documents would be reviewed in the next few days. However, it's been three months now, and I still can't access my account. I'm desperate to retrieve it as it holds precious pictures of my children over the years. I am willing to change my name or take any necessary steps to regain access. The email linked to the account is [redacted], a long-standing account. I am confused as to why my name is now a problem. I just want to recover those memories.

I recently upgraded my phone and have been locked out of my account. My husband is upset about this situation, and I am eager to regain access. Despite the account still being active, I am unable to log in with my email as it is requesting a code that was sent while I was not connected to WiFi on my old phone. The process is frustrating as it calls for numerous identifying documents like government IDs, driver's license, and social security information, even though I have already provided a picture of our page. I am perplexed by this request for extensive personal details, including where I live, my social security number, and driver's license. All I want is to recover my Facebook page without undergoing unnecessary requests for sensitive information. Fortunately, I sought help from the sheriff's office, and they are looking into this matter further, suspecting potential identity theft linked to Facebook.

I lost access to my original Facebook account under the name Viviana Carrasco some time ago. To create a new account, I used a different email but stuck with the same name. Unfortunately, my new account was disabled without warning. Following Facebook's instructions, I submitted a photo of my ID but never received the expected email. On December 23, [redacted], I created another account under the name Vivi Carrasco but now find myself unable to log in as it's also been disabled without explanation. It seems Facebook suspects me of catfishing, resulting in the repeated account deactivations. Despite following their steps, I have yet to receive the promised emails and even tried calling the provided number, only to learn they are not accepting calls currently. I've given up on my previous accounts but wish to regain access to my current one promptly. I believe I have done nothing wrong and do not understand why I am facing these challenges.