Hi, I have a facebook account before (facebook.com*yasouadr) and facebook asked me to u...

GetHuman-ndejesu's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ndejesu's own words
Hi, I have a facebook account before (facebook.com*yasouadr) and facebook asked me to use my real name, so I used my nickname. Then they aren't satisfied, I then used my REAL name and provided legitimate documents that proves my real identity. But then the account was shut down and I have not received any update or whatsoever since then.**It only shows "Thank You*Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can." whenever I try to sign-in after I've submitted my personal legit documents up to now.**This issue happened about * years ago and I'm still hoping to recover that facebook account because I have lots of important info and messages left there that I wanted to retrieve.**I hope someone will get back to me as soon as possible to help me retrieve the account.**Hoping for the best,*-Nonong

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Facebook

Customer service issue
Reported by GetHuman-ndejesu
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 271128 others
0 customers following this

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GetHuman-ndejesu started working on this issue
Dec 28th, 2018 10:12pm

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