Hi, I have a facebook account before (facebook.com*yasouadr) and facebook asked me to u...

GetHuman-ndejesu's customer service issue with Facebook from December 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ndejesu's own words
Hi, I have a facebook account before (facebook.com*yasouadr) and facebook asked me to use my real name, so I used my nickname. Then they aren't satisfied, I then used my REAL name and provided legitimate documents that proves my real identity. But then the account was shut down and I have not received any update or whatsoever since then.**It only shows "Thank You*Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can." whenever I try to sign-in after I've submitted my personal legit documents up to now.**This issue happened about * years ago and I'm still hoping to recover that facebook account because I have lots of important info and messages left there that I wanted to retrieve.**I hope someone will get back to me as soon as possible to help me retrieve the account.**Hoping for the best,*-Nonong

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Customer service issue
Reported by GetHuman-ndejesu
Dec 28th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 271128 others
0 customers following this


GetHuman-ndejesu started working on this issue
Dec 28th, 2018 10:12pm

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