Hello Facebook I am here because I really need your assistance to recover my previous a...

GetHuman-kgsbra's customer service issue with Facebook from December 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kgsbra will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kgsbra can let us know if they help or not.
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Before contacting them, items GetHuman-kgsbra may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kgsbra's own words
Hello Facebook I am here because I really need your assistance to recover my previous account I'm no longer have the phone number or access to my email I was usually login with the email and the password my name is Miguel Garcia my previous phone number was *** *** **** the email I use to login the Facebook account was *****@***.com and the password is **asdfghjkl everytime I try to login it's telling me that the password is old and to put the new password if you guys need I am available to provide my state identification the prove that I'm the owner of the account I don't really want to open another account I prefer you guys help me to recover access to my account by the way my new cell phone number is *** *** **** and my new email address is *****@***.com hope you guys can get back to me and help me to recover my previous account I really appreciate your support

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Customer service issue
Reported by GetHuman-kgsbra
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 268835 others
0 customers following this


GetHuman-kgsbra started working on this issue
Dec 27th, 2018 2:48am

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