I was trying to change my password and I got it wrong. I tried every password that I co...

GetHuman1836108's customer service issue with Facebook from December 2018

3 views | 268675 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1836108's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1836108's own words
I was trying to change my password and I got it wrong. I tried every password that I could remember and none of them worked. I basically got locked out of facebook. When I did the "forgot password" it told me that my email was not reconized. I have used the same email for facebook as when I first created a facebook. I have tried different emails and even phone numbers. Nothing worked. When I went to the "find your page" section, it said it couldn't find the page. (As if it had been deleted.) I need this issue to be resolved ASAP. Facebook has locked me out of my own account and wont let me change my password through the "forgot password". If this doesn't get resolved I will be taking it to the BBB (Better Business Bureau).

GetHuman1836108 did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too
How GetHuman1836108 fixed the problem

We are waiting for GetHuman1836108 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
How Do I Remove Zoosk from My Facebook?How Do I Change My Payment Method for My Ads Account on Facebook?How Do I Submit My Identification to Facebook to Get My Account Back?How Do I Memorialize a Facebook Page?How Do I Change My Name on Facebook?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
My facebook was hacked and the password was changed, I tried to change my passwor...I cannot get into my Facebook, every password I’ve tried is “wrong” and every tim...I got kicked out of Facebook and says wrong password every time I try to log back...I forgot my password. And facebook are sending me the recovery password on...my account says I changed my password * months ago. I've tried every password I m...facebook insisted that I change my password. I tried changing it to a password t...Forgot new password and when i try to change it I get the code!! But tried to m...My facebook wont let me change my password every time i try to change it, it come...My Facebook got hacked, and now every time I try to reset my password, it tell my...I got hecked and they changed my password i tried to do i forgot my password and...
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1836108 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1836108
Dec 26th, 2018 - 3 years ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 268675 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1836108 started working on this issue
Dec 26th, 2018 11:04pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies