I'm new at this. I'm **, my name is Mark Falen, email- *****@***.com. My problem is I l...

GetHuman-elcamen's customer service issue with Facebook from December 2018

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The issue in GetHuman-elcamen's own words
I'm new at this. I'm **, my name is Mark Falen, email- *****@***.com. My problem is I lost my primary facebook account, what I mean is I had my account and a window popped up and said would I like to sign up for facebook ???? I did not understand what it was asking ? I know that I already had an account but after this window popped up it would not let me go back to my facebook page. So I signed in on this pop-up page and it made a hole new facebook page. And ever since then I can not get back to my original facebook account. I tried to delete the second account but I think it deleted my original account. I do not know what to do now. Can you please help me recover my original account. It is the only way I could message ( SEE ) my grandkids, the second one will not let me send or receive messages. In need of desperate help.

GetHuman-elcamen did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-elcamen
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 268654 others
0 customers following this


GetHuman-elcamen started working on this issue
Dec 26th, 2018 10:39pm

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