Someone created a profile pretending to be myself.*They then reported my own account as...

GetHuman-mikastev's customer service issue with Facebook from December 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mikastev's own words
Someone created a profile pretending to be myself.*They then reported my own account as an imatation account and had it deactivated. Since then I have spent days back and forward with Facebook help team I have looked at required identification needed and have sent full bank card photo aswell as wage slip and proof of employment and also a bank statement all showing my name and address. I have sent videos and photos of myself aswell as countless details about myself and they are point blank refusing me my account that I have held since **** back.**I have exausted all options and have proved more than required that I am who I say I am. Unfortunately they let the fake account stay active and they added and messaged several of my friends pretending to be me.. The account has since been deleted but Facebook have let someone steal my entire identity and even though I have proved so many times I am Michael Stevenson they refuse to accept it for reasons unknown..

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Facebook

Customer service issue
Reported by GetHuman-mikastev
Dec 26th, 2018 - 3 years ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 268607 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mikastev started working on this issue
Dec 26th, 2018 9:50pm

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