My name is Seth Owens. (**********) I was on facebook messenger when all of a sudden i...

GetHuman-setherd's customer service issue with Facebook from December 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-setherd's own words
My name is Seth Owens. (**********) I was on facebook messenger when all of a sudden it logged me out and asked me to re-sign in. When I attempted to log back in it would not work. Saying I had changed my password * hours ago. Then the text messages started to come from friends saying my profile picture and name had changed to a middle eastern woman named Mimi. I attempted to contact facebook several times and each time they responded to me in Arabic. (I am an English speaking American). All of my old posts and pictures are still there. It's like all of a sudden she is running my timeline. Also this just came to my attention. I have not seen the evidence myself yet but apparently she has my friends contact info and is trying to recruit people for a nefarious purpose. Telling a family member that now's the time to stand up arguing the who're that is America... My email is now no longer accessible. It was *****@***.com a quick look at the facebook associated with this email and you will notice the timeline is mine. A **yr old new jersey auto mechanic. My back up email is S*****@***.com please help!

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Facebook

Customer service issue
Reported by GetHuman-setherd
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 268025 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-setherd started working on this issue
Dec 26th, 2018 1:42pm

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