Hi my name is michael allan darby . My fb name is MICHAEL WHEELS DARBY .*I got a new ce...

GetHuman1830674's customer service issue with Facebook from December 2018

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The issue in GetHuman1830674's own words
Hi my name is michael allan darby . My fb name is MICHAEL WHEELS DARBY .*I got a new cell around * months ago and i set up my FB as Asked but everytime i tryed to sign in useing my passwood it asked for my cell number that i entered ********** my old password in not that but i tryed it and i keep going into someone called Tony snow or close to that and i always logged out but my only way to get my Facebook page was to use my email address and go to a old email. ! * days ago i tryed to use my facebook and messaging and both have been TURNED OFF AND WHEN I HAD A FRIEND SEARCH FOR MY NAME IT WASNT COMEING UP AND SAYS I HAVE BEEN DEACTIVATED ? WHY? WHAT HAVE I DONE ? MY WHOLE LIFES ON THERE PLEASE FIX THIS ..IVE BEEN A GOOD MEMBER FOR A LOTTA YEARS QND I EVEN WORK FOR YOU IN COMPLAINTS FOR * YEARS NOW . SO QHAT DID I DO THATS SO WRONG ? ALL I DID WAS UPDATE MY PROFILE AND YOU MADE ME USE MY CELL NUMBER INSTED OF MY PASSWORD . I AM HURT THAT YOU WOULD TREAT ME LIKE THIS AND I CANT GET BACK SOME OF THESE FRIENDS EVEN IF I MADE A NEW FB SINCE THERES OVER *** AND I CANT REMEMBER ALL OF THEM

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Facebook

Customer service issue
Reported by GetHuman1830674
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 22 customers so far
Similar issue to 267966 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1830674 started working on this issue
Dec 26th, 2018 12:51pm
GetHuman1830674 shared this issue with your circles on Google+
Dec 26th, 2018 12:51pm
GetHuman1830674 indicated the issue is not fixed yet.
Jan 12th, 2019 12:44pm
GetHuman1830674 indicated the issue is not fixed yet.
Jan 12th, 2019 12:47pm