I recently used the two factor authe tification feature where I gave my phone number. B...

GetHuman-cnorbu's customer service issue with Facebook from December 2018

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The issue in GetHuman-cnorbu's own words
I recently used the two factor authe tification feature where I gave my phone number. But since I was using it for the first time, I didn't know that I have to copy all the ten codes from the code generator and use them whenever I login in future. So, now I am logged out of both Facebook and Messener on my phone and whenever I login in,I expect to receive a SMS text with security codes but there is a very long hours of delay from the Facebook to send me the codes. At first, I had to wait for about * hours which is not even applicable and I also tried last night and still didn't receive the text. It says I have sent too many texts to the Facebook to get the codes but I feel it is really taking time and now I am afraid that I might lose my account which I have been using for * years. Thank you for your help.

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Customer service issue
Reported by GetHuman-cnorbu
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 266175 others
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GetHuman-cnorbu started working on this issue
Dec 24th, 2018 9:16am