I had my Facebook and Email Account associated with that account hacked as of October...

GetHuman-hrtvgold's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hrtvgold's own words
I had my Facebook and Email Account associated with that account hacked as of October **. I received numerous emails sent to my back-up asking if I knew there was a new email and phone number added to my account. I told them no just as I have also received emails asking if it was me logging in from many different countries around the world and using different types of devices. I haven't been able to access my Facebook at all. The person(s) responsible have trying to communicate one of my immediate family members on * separate occasions (***** and *****) by impersonating me. There are only two people who know the whole extent of my story of my hacked account and email. I don't know what to do and*or who else to contact. I have a suspicious idea who it could be. Now I'm getting creepy emails sent to one of my other emails even though the those emails go to my spam folder. Plz..someone help!

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Facebook

Customer service issue
Reported by GetHuman-hrtvgold
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 265766 others
0 customers following this

Timeline

GetHuman-hrtvgold started working on this issue
Dec 23rd, 2018 9:57pm

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