I requested money from my fiance on messenger and because he had his debit card linked...
GetHuman-xmissbee's customer service issue with Facebook from December 2018
5 views | 265730 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-xmissbee's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-xmissbee may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-xmissbee's own words
I requested money from my fiance on messenger and because he had his debit card linked to my facebook account as well as his, it was canceled. I changed my default card on my account and requested the money again, but when he sent it, it was declined. We called his bank to make sure it wasn't being declined due to the fact it was his first time sending money on the app or because of the amount. The bank said that because of the first transaction being canceled and the second one being declined but it shows it is still pending so the bank said we needed to talk to someone from Facebook to make sure it was canceled completely or else it's going to keep showing pending and I won't be able to get the money from him and if my bank tries to force it again it can end up going through twice and forcing the bank account to go under.
GetHuman-xmissbee did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-xmissbee fixed the problem
We are waiting for GetHuman-xmissbee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!