I requested money from my fiance on messenger and because he had his debit card linked...

GetHuman-xmissbee's customer service issue with Facebook from December 2018

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The issue in GetHuman-xmissbee's own words
I requested money from my fiance on messenger and because he had his debit card linked to my facebook account as well as his, it was canceled. I changed my default card on my account and requested the money again, but when he sent it, it was declined. We called his bank to make sure it wasn't being declined due to the fact it was his first time sending money on the app or because of the amount. The bank said that because of the first transaction being canceled and the second one being declined but it shows it is still pending so the bank said we needed to talk to someone from Facebook to make sure it was canceled completely or else it's going to keep showing pending and I won't be able to get the money from him and if my bank tries to force it again it can end up going through twice and forcing the bank account to go under.

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Facebook

Customer service issue
Reported by GetHuman-xmissbee
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 265730 others
0 customers following this

Timeline

GetHuman-xmissbee started working on this issue
Dec 23rd, 2018 9:19pm

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