It keeps saying "Incorrect Password" then when I press "Forgot Password" it either doe...

GetHuman1818537's customer service issue with Facebook from December 2018

10 views | 265511 similar | 0 following
Help with my Facebook issue

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The issue in GetHuman1818537's own words
I was trying to log into FB but it won't allow me to enter... Please help me to log in... Mahalo from Hawai'i.... ... It keeps saying "Incorrect Password" then when I press "Forgot Password" it either does * of * things:***. It goes directly back to the page that says "Enter password and it just repeats it again & again... Likes it's stuck in a loop...***. It goes to the page that asks for my email address, so I enter the info on that page and nothing shows up in my email for hours. By the time I get it and enter the temp number given in my email it flashes in red This number has expired get a new one... So I do it all over again and it gives me the same temporary number as the first time... It's like another loop... ***.Or it states I have tried too many times and I need to Wait and try again later... So I waited for one week and this next time it stated I have tried too many times even though it was the first time I tried after * week... *I just want to log into my account bit it won't let me... It is blocking me....
By helping me to log into FB... I even get emails that say that say I Have "NOTIFICATIONS"
I tried calling a number for Face book... And all it said was blah, blah, blah, then disconnected... Here I am filling all these *stuff in and according to You, the more precise one is the better... I mean
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Facebook

Customer service issue
Reported by GetHuman1818537
Dec 23rd, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 265511 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1818537 started working on this issue
Dec 23rd, 2018 4:07pm
GetHuman1818537 confirmed the issue is fixed. Hooray!
Dec 30th, 2018 11:52pm
GetHuman1818537 indicated the issue is not fixed yet.
Jan 11th, 2019 5:08am
GetHuman1818537 indicated the issue is not fixed yet.
Jan 11th, 2019 5:16am