Hi, i have an issue that i would like some advice please. A facebook member that has be...

GetHuman-johnboyj's customer service issue with Facebook from January 2019

12 views | 286997 similar | 0 following
Help with my Facebook issue
GetHuman-johnboyj's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-johnboyj will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-johnboyj can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-johnboyj's own words
Hi, i have an issue that i would like some advice please. A facebook member that has been convicted of a brutal murder and has started a ** year sentence in December has posted a picture on facebook from prison. I am a family member of the victim and as you could understand, this post has added a lot of stress and upset for our whole family through this hard time. The picture shows that he is having a great time and clearlty shows he has no remorse for what he has done. Regardless, is there anything that can be done about this i.e can his account be deleted? He has no need for a facebook account as he will be in prison for at least the next ** years and illegal posts like this (which i am sure there will be more) will cause more heartache and stress for our whole family. I have contacted the prison he is in to advise of what he has done to which they are going to investigate this serious matter as he should have no access to a mobile phone or internet etc whilst in prison. His name is Murray Fotheringham and has around * or * facebook accounts but has been using the same one for a while now. Here is the url to the account he has posted the picture on - https:**www.facebook.com*murraytwm?fref*search&**tn***%*Cd%*C-R&eid*ARAsC*NLlZywPVVbEksywkzYQqAQIIOtE*LeBikKdpJs*NLMWJTQo**uvl*G-LItUP*KR**VHjAuDEat The post was posted today ********** at around *pm. Please contact me if you need any more information regarding this vile human being. I am not sure if anything can be done about his facbook pages but i would like to know if anything can be done so please get in touch with me. I have supplied my personal email address in the box below but i will supply here as well. - *****@***.com

GetHuman-johnboyj did not yet indicate what Facebook should do to make this right.

How GetHuman-johnboyj fixed the problem

We are waiting for GetHuman-johnboyj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-johnboyj fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-johnboyj
Jan 10th, 2019 - 3 years ago
Seen by 12 customers so far
Similar issue to 286997 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-johnboyj started working on this issue
Jan 10th, 2019 5:21pm
GetHuman-johnboyj indicated the issue is not fixed yet.
Jan 10th, 2019 5:27pm