Facebook Customer Service Issues

There is an individual named Affan Yaqoob who creates fake accounts regularly and sends threatening messages on Facebook Messenger. Despite blocking a few of these accounts, he keeps creating new ones, causing distress to both myself and my husband. I am worried about the impact this could have on my family life. I urgently request assistance in tracking his IP address to prevent him from making more fake accounts. Additionally, I seek guidance on how to avoid receiving messages from unknown individuals. I have previously reported his accounts to Facebook, but no action has been taken, allowing him to persist in this behavior. I am unable to report his current fake account as it seems to have been deactivated. I implore for immediate action to address this issue.

I'm having trouble accessing my old Facebook account because I can't remember the password and the email address I used is no longer active. I've tried to recover it through Hotmail with no success. There are photos on that Facebook account that hold sentimental value to me, and it's the main account I want to use again. Although I have created a new account in the meantime, I prefer to regain access to my original one. I have provided a screenshot with my new temporary account and the old account I'm trying to recover. I'd appreciate any assistance in accessing my old account, even if it involves additional security checks or personal questions that only I would know. I look forward to your prompt response on how we can proceed. Thank you. Sincerely, Sharaz Hayat

Hello, I'm Eleanor. I've been struggling to access my account for a while now without any response. This has caused me to lose out on work and communication with my family. I have already submitted my ID and other necessary information, but I still can't access any of my account details. Please contact me urgently. I no longer have the phone number associated with the account and have a new cell. Additionally, I can't access it from my email. I am extremely unhappy as this has affected my photography career. If I don't hear back soon, I may consider legal action. Waiting for over a month and a half without any resolution is unacceptable.

Dear Sir, My name is Anil Kumar, and my Facebook user name is Anil Aditya. My Facebook mobile number is [redacted]. I have been using this number for my Facebook account, but unfortunately, I lost the SIM card, and now I can't access my Facebook account. I would appreciate your assistance in recovering my account. At one point, I added another number ([redacted]) to my Facebook account, but now that number is inactive, and I cannot retrieve my account using it. My current mobile number is [redacted], and my email is [redacted] Thank you for your help. Best regards, Anil

I suspect that the individual who has been cyberstalking me for the past four years, Jessica T. (formerly B.) from Danville, Indiana, might have once again gained unauthorized access to my account. Earlier today, when attempting to reset my password, and after logging out, the login code did not arrive as usual. It has been over an hour, which is longer than usual. I suspect she may have changed the primary phone number associated with my account, which should be [redacted]. I am concerned that she is using my primary email, [redacted], to continue hacking my account. Therefore, please direct all communications to my shared email with my husband at [redacted] Thank you for your assistance in resolving this matter.

Hello, I recently set up a Facebook account to connect with a favorite Android game, but within a day, I was prompted to verify my identity by submitting a photo. Though I complied, I'm concerned that since I hadn't uploaded any pictures yet, the system won't have a basis for comparison. This verification issue is preventing me from accessing the game through the account. I'm anxious about losing all the game data and investments in time and money if I can't resolve this verification problem. Any assistance would be greatly appreciated.

There is a Facebook page under the name Ann Litsakos Betto listed on Google. I no longer use the internet and would like it removed. I provided my birth certificate, marriage certificate, and driver's license to prove my identity. My name is not spelled like that, so I suspect someone is impersonating me. I did not create the account and cannot access it. Please remove this name from Google search. I have created a temporary email account on AOL and can be reached at [redacted]. It seems unlikely that another Annie Litsakos would marry an A Betto, indicating possible impersonation. I have dealt with issues of someone pretending to be me online, possibly my estranged brother-in-law. Please address this as it violates my privacy.

I am writing regarding a Facebook page named Basenji Puppies/puppy’s for sale, Educate before you buy, managed by Sarah Lindenbaum and Linda Daves Siekert. As a Basenji show, training, and breeding enthusiast, I am concerned about the negative impact this page is having on my reputation and others in the community. The administrators are defaming me and other breeders by spreading false information without any basis. Despite my attempts to resolve this matter amicably through messages, they have chosen to ignore them and instead publicly post my messages, causing further harm. This situation has escalated to a point where my friends defending me are being blocked, and hate speech continues to be spread unchecked. I now fear for my safety and that of my business due to the unwarranted attacks on my character. The implications of these accusations are not only affecting my livelihood but also causing distress as my dogs are like family to me. I seek assistance in addressing this issue promptly to prevent any harm to me or my business.

Last April, when concerns about Facebook's privacy practices arose, I posted a question on my page questioning Mark Zuckerberg's behavior and asking if anyone planned to leave the platform. Despite having friends who rely on Facebook to stay in touch internationally, prompting me to keep my account, I've noticed a change. None of my friends receive notifications of my posts, leading me to confirm that my account is "blocked." I can view and comment on some pages but not others. I value staying connected with friends worldwide and seek suggestions to address this issue. Thank you! CCG

A friend messaged me, claiming I had won money and urging me to call a specified number. Thinking it was legit because the message came from him, I contacted the person at the number provided. They tried to scam me out of over $[redacted], constantly texting me via messenger. I realized it was a scam, threatened to involve the police, and they immediately stopped messaging me. The person I believed I was talking to was not actually involved. The number turned out to be linked to Google. I informed my friend, who was unaware and had also been targeted. It seems his Messenger was hacked.

Hello, my name is Lance, and I'm experiencing an issue with my Facebook account. Facebook flagged my account as potentially not real and requested a photo for verification on November 20. Despite uploading the picture, I'm still unable to access my account. This situation is problematic because I have various apps and other accounts connected to this Facebook account, resulting in unexpected charges for subscriptions I can't use due to the login issue. The username/email associated with the account is [redacted], and the name on the account is Lance Lance. I would greatly appreciate any assistance in resolving this matter promptly as it has been nearly a month since I lost access. Thank you in advance for your help.

I am having trouble logging into my Facebook account. When I try to confirm my identity, I am redirected to a screen saying my identity cannot be confirmed. This issue has been occurring for a few days now, although I was able to access my account without any problems a few weeks ago. I would appreciate help in resolving this matter and regaining access to my Facebook account. Thank you.

Hello, in [redacted], I created an account under the name 'Peter Geysemans'. In [redacted], I made a separate account for a project called 'Groene soep' with the same password, which caused me to lose access to my personal account. Subsequently, I made a new account with the same name but a different password, which I've been using ever since. Despite this, the old account continued to reappear with friends. Currently abroad in Austria, I unexpectedly logged into my old account, with my new account listed as a friend. Now, I'm unable to access my recent account. I desire to delete the old account and keep only the recent one, or ideally merge both accounts. The 'Groene soep' page is no longer necessary. Assistance in resolving this issue would be greatly appreciated.

I want to express my frustration with Facebook for discriminating against me due to my conservative viewpoints. I felt targeted and harassed for sharing trivial, non-political or old posts. I believe they are suppressing my rights and lack compassion and humanity. I chose to disconnect myself from their platform as I couldn't tolerate the unfair treatment. It's disheartening to part ways with good friends due to the negative environment created by some employees. I won't be subject to their unjust 30-day bans anymore. Hopefully, their actions will lead to Facebook's decline as more people leave the platform. Despite their current confidence, I believe they will regret their behavior in the future.

While participating in a discussion about gun control on a friend's post, I got banned from Facebook for 30 days due to a meme I commented with. Facebook accused me of hate speech. The meme featured a quote attributed to Adolf Hitler stating "to conquer a nation, first disarm its citizens." I did not express any hate with the meme, and it has been shared by many over the years. I believe Facebook is unfairly targeting me, preventing open discussions on important issues. It seems like Facebook is unjustly restricting those who want to share their knowledge and opinions. It is disheartening to see a platform designed for communication being used to hinder users. These actions seem authoritarian and are disrupting peace and harmony.

My Facebook account under the username MANJUNATH P R GOWDA (phone number: [redacted], email: [redacted]) has been hacked and deleted. I've created a new account with the same details, but I would like to have my previous account reactivated. If my account was deleted by Facebook without any prior notice, I would like it to be restored. I am considering raising a complaint with the cyber police regarding this matter. Please contact me at the provided email address as I am seeking legal advice on issuing a notice to Facebook.

Dear Facebook, I had an account on your platform eight years ago with the email address [redacted] Unfortunately, I forgot the password, and since my internet provider deleted that email address, I can't reset it. I made a new account but have many memories, like pictures and messages, on my old one that I'd like to recover. The old account is still active. I remember my old password, changed eight years ago, and I'm willing to provide more information to access it. My old and new accounts are both under the name "Miljan Jambrusic." You can verify this by checking mutual friends and photos. Sincerely, Miljan Jambrusic

My Facebook account, active for nearly a decade, has been disabled without any explanation. Within minutes, it vanished, taking my Instagram account with it. I rarely post, using them mainly to connect with loved ones, groups, and content creators. There was no inappropriate messaging involved, so I suspect it might relate to having a shared name, like Andrew (D.) Carrero. I am seeking assistance regarding this sudden account deactivation.

I received a message on messenger from someone pretending to be my aunt using a fake account with her photo. They mentioned a government grant for Christmas and urged me to claim money. Thinking it was genuinely from my aunt, I engaged. They provided a phone number, [redacted], to text. After texting, I was asked to fill out an application with personal information like name, address, and income. When I completed it, I was prompted to claim my reward by paying $[redacted] for $50,[redacted] or $1,[redacted] for $[redacted],[redacted]. Opted for $[redacted], I was told to purchase 5 $[redacted] Amazon gift cards, scratch them, and send pictures to them. Meanwhile, my real aunt messaged me confirming the legitimacy of the offer, claiming she had received money via UPS the next day. I promised to call her back and realized the fraud when she denied contacting me. Reactively, I deleted the fake account on Facebook. What steps should I take next?

Dear Facebook Team, My Facebook account, BâřBîé Gířł, has been disabled, and I believe it was done so in error. I am a real person and can provide proof by submitting a photo holding my National ID Card. I have all the necessary data and information stored in my account, including details related to my business. Reopening my account is crucial to me, and I kindly request your assistance in resolving this matter promptly. Despite my repeated attempts to log in, I keep receiving a notice requesting additional document review. This account is essential to me, as it also features a page for selling handmade items. Your help in reinstating my account, which I have been using for the past 9 to 10 months, would be greatly appreciated. Thank you, Barbie Girl