Hello, I created a Facebook account so that I could link it to a game I like to play on...

GetHuman-lukedodd's customer service issue with Facebook from December 2018

Help with my Facebook issue
The issue in GetHuman-lukedodd's own words
Hello, I created a Facebook account so that I could link it to a game I like to play on android but before I got the chance to upload a profile picture only a day later I get asked to verify that's it's me by providing a photo. I have provided a picture but I am worried that the system will have nothing to compare it to since I hadn't added any photos yet. I am also unable to play the game it is linked to until the verification is complete. Please help, I don't want to lose the account as I will lose all the game data and the time and money I've spent on it will be for nothing. Thanks
GetHuman-lukedodd did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lukedodd fixed the problem
Luckily after a couple of days I was allowed to log into the Facebook account and use it to access the game, the first thing I did was to upload some pictures in case it ever happened in the future
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-lukedodd
Dec 19th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
GetHuman-lukedodd shared how to fix
Seen by 15 customers so far
Similar issue to 260287 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lukedodd started working on this issue
Dec 19th, 2018 12:03pm
GetHuman-lukedodd confirmed the issue is fixed. Hooray!
Dec 21st, 2018 11:58am