I just got a new phone as well as switched carriers we did on a spur of the moment so w...

GetHuman1774231's customer service issue with Facebook from December 2018

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The issue in GetHuman1774231's own words
I just got a new phone as well as switched carriers we did on a spur of the moment so we were not prepared well. when I went to log in to Facebook it said it would send me an sms message with a code. I dont know if I had my number associated with my account or not. I never received a code after several attempts. I even tried changing my password successfully thinking that would somehow let me in. While I was doing so I said to log out of previous devices. I’m not sure if that was the best thing to do or not. I did submit my photo id for acct recovery. But I have never had to do that before. I have not received anyas of yet for my acct. help. All of my games are associated with my fab acct. and I contact people for work through messenger. I guess I didn’t realize I had my acct so private that I could lock my own self out.
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Facebook

Customer service issue
Reported by GetHuman1774231
Dec 17th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman1774231 started working on this issue
Dec 17th, 2018 4:13am