My profile was disabled the same day i made it, they asked me for my selfie, which i di...

GetHuman1816976's customer service issue with Facebook from December 2018

10 views | 265096 similar | 0 following
Help with my Facebook issue
GetHuman1816976's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1816976 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1816976 can let us know if they help or not.
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The issue in GetHuman1816976's own words
My profile was disabled the same day i made it, they asked me for my selfie, which i did, then after two days was ok and i could login for literally one moment, started doing my things, my shop page etc and it was disabled completely. They ask me to fill in appeal form if i want, so i did with picture of my ID, since then i had no reply at all. It was few weeks ago. I don't know why it was disabled or if even someone looked at my appeal. I need facebook page to run facebook ads for my online store, seems they don't want my money. I don't use fake names, or post anything against their rules. I didn't even have time to actually post anything because they disabled me so quickly. So i would like someone from their department contact me and explain whole situation and provide me status of my appeal. Thank You

GetHuman1816976 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1816976
Dec 23rd, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 265096 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1816976 started working on this issue
Dec 23rd, 2018 4:59am
GetHuman1816976 indicated the issue is not fixed yet.
Dec 23rd, 2018 5:02am

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