I disabled my Facebook account years ago and haven't looked back. However this week, my...

GetHuman-darinpa's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-darinpa's own words
I disabled my Facebook account years ago and haven't looked back. However this week, my family members are reporting that my account is posting ads for rayban. I believe it has been hacked. I have tried to login to try and delete my account once and for all, but I can't remember the password and the email associated with my account is ** years old and I can't gain access to it either. I have tried everything to access either my Facebook account or email address to no avail. I'm very frustrated. I just want my hacked account deleted.
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Facebook

Customer service issue
Reported by GetHuman-darinpa
Dec 13th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-darinpa started working on this issue
Dec 13th, 2018 4:05pm