My Facebook is locked. I was told by Facebook that it was locked because someone tried...

GetHuman1740757's customer service issue with Facebook from December 2018

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4 following
Help with my Facebook issue
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GetHuman1740757's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1740757 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1740757 can let us know if they help or not.
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Before contacting them, items GetHuman1740757 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1740757's own words
My Facebook is locked. I was told by Facebook that it was locked because someone tried to log into my account from Pacedena Ca. It is ask g for a password but will not accept the one I type in. The e-mail address on the account is no longer active therefore I can’t log in. Please let me know what to do to resolve this.
GetHuman1740757 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1740757
Dec 12th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 92 customers so far
Similar issue to 250858 others
4 customers following this
Follow this issue to see how it gets fixed
GetHuman1740757 started working on this issue
Dec 12th, 2018 12:34am