Good day, Facebook, please my name is Ishaka Joseph , my account with this email addres...

GetHuman-ishakaj's customer service issue with Facebook from December 2018

8 views | 250628 similar | 0 following
Help with my Facebook issue
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GetHuman-ishakaj's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ishakaj will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ishakaj can let us know if they help or not.
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Before contacting them, items GetHuman-ishakaj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ishakaj's own words
Good day, Facebook, please my name is Ishaka Joseph , my account with this email address *****@***.com , is hacked and been used by an unknown*unauthorized person using my email address and username ,Miller Perkins , and chatting with my friends, relatives and loved ones, this got to my notice as the ungodly fellow chatted with a friend one my named Mary edodi ,whom took to understand our way of chatting and could not see my pictures cause the hacker has deleted all my pictures im mediately detected a foul play and call me on my mobile phone and told me the situation, please I have been using that account during my University days I do wish you can help me get it back or shut it down totally to save my followers from being scammed. *I will be glad if you respond to this message as quick as possible.**Note:I'm no longer using that email I*****@***.com , cause I lost the password for a long time but that was what I use in opening that account.**Thanks Ishaka Joseph

GetHuman-ishakaj did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-ishakaj
Dec 11th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 250628 others
0 customers following this

Timeline

GetHuman-ishakaj started working on this issue
Dec 11th, 2018 8:47pm

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