My account was hacced yesterday. I’ve been really following directions to get it back...

GetHuman-tinydalo's customer service issue with Facebook from December 2018

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The issue in GetHuman-tinydalo's own words
My account was hacced yesterday. I’ve been really following directions to get it back. Facebook has added my correct email address back which is the one I’ve provided In this thread. The problem I am having is you guys emailed me a recovery password link to click and I had to enter a code which I did correctly and it’s saying I entered it to many times so I have to wait (even though it doesn’t says how long). I have been waiting since even trying different methods and I’m still not able to acces or change my password at all and the hacker still logs in on my page . I know that because my friends has reported to me about it stating the haccer has people requesting money transactions and things like that. I have provided you guys with state identification and you guys uploaded my FULL NAME without my permission at all which is unacceptable due to the fact now the hacker KNOWS AND HAVES MY FULL NAME, BIRTHDATE AND AGE,which is going to lead to identity theft for the fact I can’t even acces my account and they have alll my messages in the messenger app that contains my personal information and identity as long with others as in people’s and my self debit*credit cards , social numbers, and all types of things that was said from ME OR TO ME , before my account was hacked. PLEASE DELETE MY NAME OFF THAT PROFILE AND PLEASE UNBLOCK ME FROM LOGING IN WITH THE CODES THAT ARE SENT TO MY EMAIL. THIS HACKER IS ABOUT TO RUIN MY LIFE I HAVE PROVIDED ALL THE INFORMATION YOU GUYS NEEDED ME TO PROVE AND I STILL CANT USE MY ACCOUNT. THE ONLY THING YOU GUYS ARE DOING IS EXPOSING MORE OF MY INFORMATION TO THIS **** HACKER. IM GRTTING EMAILS OF PEOPLE REQUESTING MONEY FROM ME AND ALL THE EXTRAS . PLEASE GIVE ME ACCESS ASAP

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Customer service issue
Reported by GetHuman-tinydalo
Dec 11th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 249754 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-tinydalo started working on this issue
Dec 11th, 2018 5:14am

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