Facebook Customer Service Issues

I have several usernames that I use: - Carolyn Coleman - Carolyn J Coleman - Carolynjeanette Coleman - Kari Coleman - Cary Coleman My previous phone numbers are: - [redacted] - [redacted] My current phone number is: - [redacted] The passwords I remember are: - [redacted] - creedscottsfriend (for Kari Coleman) I would like to consolidate my accounts under the name Carolyn J Coleman, using my current phone number ([redacted]) and setting my password as my email address. I tend to create new accounts when I forget passwords, but I believe I can now manage with these details. I'd appreciate your assistance. Additionally, I need to access a text message from Princess Catherine before making any changes. This is important for verifying my text message address. Thank you for your help. Carolyn J Coleman

My name is David Short. My email address is [redacted]. My Facebook account has been disabled, and I am unsure why. I have provided copies of my driver's license, but my account has not been restored. I have noticed unfamiliar information linked to a person named Devon Thomas on my account, including their photo and friends. I suspect he may have accessed my account. I have tried to contact Facebook to have his information removed. My phone number is [redacted], which I believe Devon Thomas used for his account before I started using it on September 19, [redacted]. I am requesting assistance to regain access to my Facebook account. Thank you.

My author friend, Angie G., is facing ongoing harassment from Clint S. on Facebook. He has a history of targeting her on Goodreads with negative reviews lacking any constructive criticism. Now he is continuing this behavior on her Facebook author page despite being warned by Goodreads. Clint's hurtful comment, "Sorry, but it takes at least a modicum of natural talent at the art to be an effective creative writer. It doesn't matter what you've studied- if you don't have it, then you don't have it," is just one example. This harassment has persisted for over two years. Please assist in stopping his stalking and harassment by potentially banning him from Facebook or social media. Additionally, helping secure a restraining order against him would be greatly appreciated to ensure Angie's safety.

I'm having trouble accessing my Facebook account. It seems to have disappeared when I search for it using my name. I forgot my password and when I tried to reset it, it says I've attempted too many times. I suspect someone has tampered with my account. When I was in the settings before getting my new phone, I noticed a different contact number and a woman's name that I didn't recognize. When I went back to show my daughter, the contact information had vanished, presumably because the person saw that I had seen it. I don't want to create a new account; I just want this one fixed. I can provide old passwords, answer security questions, and share my previous phone number and email. I also had trusted contacts set up, but it seems they have been removed. Please assist me in resolving this issue.

I received an unexpected message stating that my Messenger account session expired, prompting me to log in. However, upon attempting to log back in, I was informed that I was ineligible to use Facebook. Simultaneously, Instagram also locked me out. I am unsure of the reason behind this issue, as I believe I have not violated any terms. It is frustrating because I rely on Messenger to communicate with my girlfriend who is currently out of state.

My account was hacked, and the person who took it over might be using it for scams. When I try to recover it, the verification code is being sent to my old Yahoo email, but I updated it to my new Google account. Also, my phone number isn't an option for verification. I think Facebook should offer live help to its users, like through online chat or phone support. I've tried reaching out via email but haven't heard back yet.

My Facebook account, under the name Stephanie Tucker with the password yielmun1970, has been disabled. I manage three accounts on Facebook: one for general use, one for family, and the third for work as a Case Manager for Worldwide HealthStaff Services, assisting foreign nurses coming to the United States. I am specifically requesting the reinstatement of my work account, as it is crucial for communicating with the nurses. Juggling multiple accounts is challenging, and having separate ones is essential for maintaining professional boundaries. I urge Facebook to reconsider and reinstate my third account promptly. I discovered a lost contact through that account, highlighting its significance in my work. The lack of prior notification is frustrating, although I acknowledge the need to address fraudulent accounts. I can confirm the legitimacy of my account through my email domain and LinkedIn profile. Please reach out to me at your earliest convenience.

Hello Mark, I have attached the requested documentation (PA Inc. Filing and my driver's license) along with a notarized copy of the statement below to this email. Thanks, Emily To Whom it May Concern, My name is Emily Cooper Morse, President of Philly Women Rally, Inc. in Pennsylvania. My current driver's license is attached. On October 9th, [redacted], I was removed as an admin from the Philly Women Rally, Inc. Facebook Business Page. As evident from the documents provided, I am the President of Philly Women Rally, Inc. and should have sole discretion over admin privileges on the Facebook Business page. Though I am unsure of all current admins, Amy Martin, Laura Arblaster Zangrilli, Deja Lynn Alvarez, Nikki Bagby, Salima Susswell, and Beth E. Finn were or are admins. The documents prove that none of them holds a role in Philly Women Rally, Inc. These individuals had admin access at different times but are no longer part of the organization due to a restructuring. The terminated individuals are Amy Martin, Laura Arblaster Zangrilli, Deja Lynn Alvarez, Nikki Bagby, Salima Susswell, and Beth E. Finn. Attached is the Pennsylvania Department of State document naming Emily D. Morse (AKA Emily Cooper Morse) as President. The email linked to my Facebook account for admin access is: [redacted] I certify that the information provided is true and accurate under penalty of perjury. Best, Emily Dawn Cooper Morse

I have been a Facebook user since November [redacted]. Recently, my account experienced various unusual activities, such as receiving friend requests from acquaintances and multiple requests for money that I did not make. As a result, my account of 9 years was deactivated by Facebook for unspecified policy violations. I feel unjustly accused and unable to defend myself against these allegations, which have damaged my reputation among friends and the wider Facebook community. This situation highlights the issue of hackers targeting innocent members like myself. I urge Facebook to prioritize addressing these security concerns rather than unfairly punishing users like me. I respectfully request the reactivation of my account, along with the many others who have faced similar treatment. Sincerely, John J.

Hi there, I deactivated my Facebook account last year and deleted my friends and photos. Now, when trying to log in, Facebook is requesting identification which I currently don't have. I kindly ask Facebook to allow me access to my account so I can reconnect with friends. I am willing to upload photos for identity verification and answer questions about my account activities. I have many memories associated with my account and would appreciate the opportunity to reactivate it. Thank you.

My Facebook Page got HACKED! Recently, some posts were shared on my page without my authorization. It's peculiar because I'm the only one with access to both my professional and personal profiles, and the shared content doesn't align with what I typically post. Despite this, the rest of my profiles appear unaffected. I usually log in using my phone or personal laptop, and I'm the sole keeper of my passwords and devices. The hack indicated it was from me as the moderator, not a visitor. Followers questioned the unfamiliar posts, which included photos I didn't recognize or possess on my phone. They were shared when I would have been active online, but I'm certain I didn't do it. Your input on this puzzling situation would be greatly appreciated. Thank you.

I am seeking assistance with linking my Instagram account to Facebook for post promotion. I do not possess a personal Facebook page, so I created one for this purpose. However, I encountered issues during the linking process. In attempts to resolve this, I created multiple Facebook pages which are now blocked. My goal is to have one functional Facebook page linked to my Instagram for promoting posts. Here are the email addresses associated with the blocked accounts: [redacted], [redacted], [redacted], and [redacted] My Instagram handle is sabz_cooks_at_home, and the email linked to it is [redacted] I am eager to invest in promoting my posts on Instagram and would greatly appreciate guidance in resolving the current issues. Thank you for your help. - Sabrina

Hello! This is my third time reaching out, and I haven't received an answer to my issue yet. I deactivated my Facebook account six months ago, and now I can't log back in. Despite having security settings in place prior to deactivation, I haven't received my security code. I previously sent a picture of my ID and described my problem a few days ago. I just need a code to access my account, but I haven't received it via email or SMS. I've created a second account with a different email to contact support, but I haven't received helpful attention yet, just automated responses. I'm hoping for a prompt resolution. I've included my email for further assistance. If you require more information, please let me know. Thank you.

I need help changing my email address on Facebook. My current email address is [redacted], but it's linked to an old account that was created a few years ago by someone impersonating me. I'd like to use this email address on my current active account, which currently has [redacted] attached to it. The old account with [redacted] on it needs to be permanently closed down. I've tried changing it online with no success. Any assistance would be appreciated. Thank you.

I am experiencing online harassment and hate speech that is damaging my reputation. Despite reporting it and providing feedback, the individual with the account name "jhay Zjardae" continues to post inappropriate content that is defamatory not only towards me but towards others as well. Various accounts like "Jade E. Jabson," "Jasper Vandross," and a page possibly named "Jade Cata" are involved in this behavior on Facebook. I hope for your assistance in handling this matter with sensitivity and consideration. It is important to review and address the actions of "jhay Zjardae" and "Jade E. Jabson" to prevent further harm to my reputation and that of others. Thank you for your support.

I am having an issue with advertising and boosting posts on my business Facebook account. I received a notice stating that my account has been disabled for violating a policy, but I am unsure what policy I have violated. The ad I posted was merely promoting a puppy social class at my daycare, with nothing inappropriate in it. I paid for the advertisement, yet it was still disabled, and I am frustrated by the lack of explanation from Facebook. I have been trying to resolve this since October, sent multiple requests, and it is affecting my revenue during our busiest time of year. I am eager to advertise with Facebook, but this barrier is hindering me. I urge Facebook to provide a clear explanation or I may need to involve legal assistance. This situation needs to be addressed promptly.

Based on the post, it is clear that the user is concerned about someone trying to damage their reputation. They mentioned being blocked from an account where posts were made about them. There seems to be a pattern of harassment and hate speech directed towards them by the individual with multiple accounts like Jade Jabson, Jade E. Jabson, Jhay Zjardae, Zjardae Xjardae, and Jasper Vandross. The user is requesting action to be taken to address the situation.

I have concerns regarding your hate speech policy. It seems contradictory to allow promotion of certain views while censoring others. It's vital to remember the principles of free speech outlined in the Constitution of the United States. Let's reflect on the balance of promoting dialogue without imposing restrictions. Let's ensure all voices are heard while respecting diverse opinions. Let's keep the debate civil and uphold our right to express ourselves without fear of censorship. Let's strive for understanding and mutual respect. Let's uphold the values of our nation and stand united for freedom and dignity for all. Let's engage in constructive conversations rather than silencing opposing views. Let’s value open discourse and uphold the rights granted by our Constitution. Let's continue to advocate for respectful communication and democratic principles.

I've been receiving disturbing messages from a fake account. The messages threaten to contact social services, and the person behind them claims to know my address. They repeatedly create new accounts to send abusive messages solely via Messenger. The situation has been ongoing for over two weeks, prompting me to contact the police. I have saved screenshots of all the messages. Despite my efforts, the individual's identity remains unknown. They have even started involving my partner's ill child in the conversation. Any assistance in identifying the perpetrator behind these fake accounts would be immensely helpful. This information will enable me to provide the necessary details to the police and resolve this distressing issue. Thank you.

I recently had to factory reset my phone, which resulted in my Facebook app backup codes being deleted. I'm unable to log in because I'm not receiving the code text message from Facebook. I've followed the steps from the help center and completed the identity security check, providing my identification, but have not received a response yet. I have the same phone and number, and I can receive text messages on other accounts, just not on Facebook. I kindly ask Facebook to assist me in accessing my account, as it is my original account that I've had for over 10 years, and I would be devastated to lose it. Thank you.