I am unable to advertise and boost posts on my business Facebook account. I have been d...

GetHuman1722223's customer service issue with Facebook from December 2018

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Top Tip from another customer
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The issue in GetHuman1722223's own words
I am unable to advertise and boost posts on my business Facebook account. I have been disabled for this feature and the only response I get back is I have gone against policy? I have no idea what policy as the ad was only advertising a puppy social class at my daycare with nothing offensive at all! I paid for advertising, was charged but the ad was disabled. I can not seem to get an answer as to why my account has been disabled for advertising!!! I want to advertise with Facebook but Facebook is not allowing me to. I need an explanation and I need this problem resolved or I will have to take ask my lawyer to get involved as this is effecting my revenue. I have not been able to a dvertise since October even though I have sent several requests on an explanation why I can not. It is now my busiest time of year and I can not advertise! Not cool Facebook.
GetHuman1722223 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1722223
Dec 9th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 247459 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1722223 started working on this issue
Dec 9th, 2018 1:58pm