Someone has hacked my account and the person is sending inappropriate messages to my fr...

GetHuman-sejalha's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sejalha's own words
Someone has hacked my account and the person is sending inappropriate messages to my friends on facebook. He deleted some of the messages and some are still there. I tried to change my password and after changing the password he*she has again hacked. *I again changed the password. But he*she is sending some links to people to open with their Facebook details and sending some other inappropriate messages. Please acknowledge my problem and take some action. **My details:**Facebook name: Sejal Haldiya*Email on Facebook: *****@***.com
GetHuman-sejalha did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sejalha
Dec 9th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-sejalha started working on this issue
Dec 9th, 2018 8:24am