I could not log into my fb account on my Samsung *s. I have been installing and uninsta...
GetHuman-kathielo's customer service issue with Facebook from December 2018
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kathielo's own words
I could not log into my fb account on my Samsung *s. I have been installing and uninstalling the fb app as it has been quirky. I also did the same with Messenger. A few days ago I tried to sign in and the browser wasn't recognized. I was asked to provide an email to change my pw. Afterward, I was asked to retrieve a code from my SMS text but no code appeared. I tried repeatedly to no avail. I can't access fb or messenger. Was I hacked. Why is this haooening?
GetHuman-kathielo did not yet indicate what Facebook should do to make this right.
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