Hello. My dad has been locked out of his account and no longer has access to the email...

GetHuman-missdup's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-missdup's own words
Hello. My dad has been locked out of his account and no longer has access to the email address associated with it. His name is John Watts and the email address is *****@***.com. We have tried to recover his account but have no options once we click that he has no access to email. Other sources suggest that he could recover the account using a security question or via friends however we can’t seem to access these options. Please can you advise?
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Customer service issue
Reported by GetHuman-missdup
Dec 8th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-missdup started working on this issue
Dec 8th, 2018 10:02pm