I have some messaging me on facebook messenger which is causing me distress.*Her name i...

GetHuman1718692's customer service issue with Facebook from December 2018

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The issue in GetHuman1718692's own words
I have some messaging me on facebook messenger which is causing me distress.*Her name is Donna Morgan and lives in Usk in Wales, she has * accounts open and has opened a *rd fake account under the name of Zoe Jones to send me messages telling that she is having an affair with my husband but she making out she is a friend who is informing me of the affair, this has been reported to the police as she got hold of my phone number also and i have had numerous nuisance calls. I know the fake account is her but unfortunately the police are not able to tell me this as they have said that she hasnt threatened me in any way. I have reported the problem on the facebook page but there isnt there isnt a facility to write the problem. I have reported the fake account and i have blocked her on one of her accounts but cant get on her other account as she blocked me just before she sent me the messages. I did make one attempt to answer the messages to try and see that it was definately her but she has now gone silent. Please could you help me to find out who opened this fake account as i need to put a stop to this. im sure you can imagine this has caused quite a few problems between me and my husband and her family have been informed of what she is doing but they need proof in order to put a stop to this. Thankyou.

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Facebook

Customer service issue
Reported by GetHuman1718692
Dec 8th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 246558 others
0 customers following this

Timeline

GetHuman1718692 started working on this issue
Dec 8th, 2018 7:39pm

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