hi my name is catherine grant. my account on facebook is blocked i cant sign in to acce...

GetHuman1715831's customer service issue with Facebook from December 2018

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The issue in GetHuman1715831's own words
hi my name is catherine grant. my account on facebook is blocked i cant sign in to access my account. on thursday night i went to sign into my account my password was changed and that what i was trying to do was access it and any code i got would not work for me. i dont know when can i go back using my account again.... last week my account got hacked so i am thinking it must of happened again.. please help me... i opened that new account for personal reasons cause my other account my ex husband is on it and he does watch me.. so my new one thats blocked i feel safe been on it..please unblock my account..
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Customer service issue
Reported by GetHuman1715831
Dec 8th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 245888 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1715831 started working on this issue
Dec 8th, 2018 7:57am