Someone from Egypt hacked into my account and my Facebook uses my old email which I can...
GetHuman1715576's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1715576's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1715576 will want to follow the link below to head to their help center. We will check on GetHuman1715576 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1715576 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1715576's own words
Someone from Egypt hacked into my account and my Facebook uses my old email which I can't use. He or she changed my password and if seen on my friends facebook they have changed my name but they have left my account active. I am scared they are using my photos for other stuff. All my information is on there but my Facebook was not connected to my mobile or any of my other accounts. Please shut down my Facebook account.
GetHuman1715576 did not yet indicate what Facebook should do to make this right.
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