Can't log into Facebook because I changed my phone number and phone.
GetHuman-dehoffd's customer service issue with Facebook from December 2018
Help with my Facebook issue
GetHuman-dehoffd's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dehoffd will want to follow the link below to head to their help center. We will check on GetHuman-dehoffd later to make sure it's all set or try to help escalate.
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The issue in GetHuman-dehoffd's own words
Log in to my account ... I got a new phone and phone number. The two step verification process is texting my old number and I can't log in. I have no trusted browsers active on any other devices and I have an old inactive email attached to my Facebook account that I'm guessing they are emailing instead of my active one. I'm able to change my password but I can't actually log in.
I want them to send a text to my new phone.
I have gone through Facebook's entire process including submitting my ID and nothing has changed.
I have an issue with Facebook too
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