I need to access my account I set up with my phone number only. I tried recovering it...

GetHuman-eltonco's customer service issue with Facebook from December 2018

245587 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-eltonco's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-eltonco's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eltonco will want to follow the link below to head to their help center. We will check on GetHuman-eltonco later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-eltonco may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-eltonco's own words
I need to access my account I set up with my phone number only. I tried recovering it using the phone number. Facebook sent a * digit code, I tried. They said there was an error. Tried again. Eventually they just kept sending the same * digit code over and over. Now they don't even recognize my number but I can see the account searching my name.*I have screenshots of the acct, the new one I made hoping to be able to contact support, and the texts from facebook.
GetHuman-eltonco did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-eltonco fixed the problem
We are waiting for GetHuman-eltonco to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eltonco fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-eltonco
Dec 8th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 245587 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-eltonco started working on this issue
Dec 8th, 2018 2:16am