Someone texted me off of an account of a person that I know then said that there was an...

GetHuman-crisppb's customer service issue with Facebook from December 2018

245363 similar
0 following
Help with my Facebook issue
GetHuman-crisppb's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-crisppb will want to follow the link below to head to their help center. We will check on GetHuman-crisppb later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-crisppb may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-crisppb's own words
Someone texted me off of an account of a person that I know then said that there was an agent a government agent that had my name on his list of government grants he was telling me that I should call him on this other number then I texted him on that number he then ask me for a whole list of information I gave it to him then told me that he needed a picture of my state ID or driver's license I told him I did not have one so then he asked me for my Facebook password and email I gave it to him then he asked me by card from Amazon and put $*** on it to get my access code I told him I was broke and did not have any money so then he told me to buy a card or I would not get my money I told him I did not have any money again then he proceeded to try to convince me I kept repeatedly telling him I don't have any money and then he had log me out of my account and he won't let me back in unless I buy the card I would like to get gain my Facebook password and my messenger password back I don't know how to fix my problem I would like you to help me unhack my account
GetHuman-crisppb did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-crisppb fixed the problem
We are waiting for GetHuman-crisppb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-crisppb fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-crisppb
Dec 7th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 245363 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-crisppb started working on this issue
Dec 7th, 2018 9:52pm
GetHuman-crisppb shared this issue with friends on Facebook
Dec 7th, 2018 9:53pm