I recently joined facebook for the first time purely for accessing a work facebook page...
GetHuman-philpe's customer service issue with Facebook from December 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-philpe's own words
I recently joined facebook for the first time purely for accessing a work facebook page (Tikkurila UK Pro Club Members). I had forgotten my password and when signing in to face book I opted for the forgotten password option and put in a new password. I then had to go through some security details and had to upload a photo of myself which I have done and I haven’t had any reply since. I will also ad that I have not put a photo of myself on my profile so me uploading a photo of myself probably won't be of any use. I have also sent an appeal form as I could not find any way of contacting facebook to sort this issue out.
GetHuman-philpe did not yet indicate what Facebook should do to make this right.
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