After installing the update to my iPhone, my Facebook required me to login. The two ema...

GetHuman1711163's customer service issue with Facebook from December 2018

2 views
 | 
245006 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1711163's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1711163's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1711163 will want to follow the link below to head to their help center. We will check on GetHuman1711163 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1711163 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1711163's own words
After installing the update to my iPhone, my Facebook required me to login. The two emails I have attached to my account are no longer valid emails. I do not remember my password. The username on my account is Latisha Anne. Need to email link to my account are LatishaP*****@***.com and T*****@***.com.* My phone number is *-***-***-****. I have been unsuccessful with receiving any help via Facebook customer service. I have been unable to login to my Facebook for two months now with no response from customer service.
GetHuman1711163 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1711163 fixed the problem
We are waiting for GetHuman1711163 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1711163 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1711163
Dec 7th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 245006 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1711163 started working on this issue
Dec 7th, 2018 5:20pm