hi, I have received this message when I tried to add a new payment method in my Busines...

GetHuman-cherifsm's customer service issue with Facebook from December 2018

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The issue in GetHuman-cherifsm's own words
hi, I have received this message when I tried to add a new payment method in my Business Manager "For your security, we've temporarily disabled Facebook Payments. Please contact us to turn it back on."**I apologise if I made any mistake, I was using my sister's debit card and she authorized me to use it I think that's the issue. I had some charges in the past that I didn't recognize and after contacting your support through the phone they couldn't solve the problem. my goal now is to add a new payment method which is my debit card and start advertising again.**when the message popped up I answered the appeal in a wrong way because I had my new information in mind. then I answered it again with my sister's debit card in mind and still I can't get a clear answer on what I can do.
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Facebook

Customer service issue
Reported by GetHuman-cherifsm
Dec 7th, 2018 - 5 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-cherifsm started working on this issue
Dec 7th, 2018 3:33pm