Received an email from Facebook that someone tried to log into my account that they bel...
GetHuman1709950's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1709950's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1709950 will want to follow the link below to head to their help center. We will check on GetHuman1709950 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1709950 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1709950's own words
Received an email from Facebook that someone tried to log into my account that they believed wasn’t me so they locked my account. It wasn’t me, I tried to log in as instructed to confirm however my password isn’t working so I can’t login to change it. How do I fix this?
GetHuman1709950 did not yet indicate what Facebook should do to make this right.
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