Unresolved. I still cant get into my facebook acount

GetHuman1707116's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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The issue in GetHuman1707116's own words
Delete the account ... I opened an account years ago that was Mexican and I live in Canada. I reset the password today because I couldn't loggin for security reasons. Even then It still promotes me to identify friends on my account that i cannot recognize for unusual activity purposes. I went into Facebook's website and clicked that my account has been hacked and compromised and it's still prompting me to identify friends on my account. I do not recognize any of them. Please assist as I would like to delete the facebook account and I will provide identification if required
I reset the password successfully but during the sigh in, it detects unusual activity and wants me to identify friends I dont recognize. I indicated my account has potentially been hacked and Facebook continues to prompt me to change the password which I already did and then it continues to state it detect strange activity and want me to keep identifying friends I dont recognize.
I sent to access me Facebook account so that I can delete it
Because I'm loyal and underatanding
I tried contacting Facebook for alternate solution for identifying myself as the account creator and it lead me to this
I have an issue with Facebook too
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Facebook

Facebook
Customer service issue
Reported by GetHuman1707116
Dec 7th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 244116 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1707116 started working on this issue
Dec 7th, 2018 1:30am
GetHuman1707116 indicated the issue is not fixed yet.
Dec 26th, 2018 1:43am
GetHuman1707116 indicated the issue is not fixed yet.
Dec 26th, 2018 1:45am
GetHuman1707116 indicated the issue is not fixed yet.
Dec 26th, 2018 1:49am