Facebook disabled my payment account due to alleged suspected fraud. In fact there is...

GetHuman-uuubbbuu's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-uuubbbuu's own words
Facebook disabled my payment account due to alleged suspected fraud. In fact there is no fraud. Paypal (which I use all the time for purchases on Facebook) declined my payment and emailed me to say "oops something went wrong try again". So I did and they declined * more times (money not an issue). So I tried a credit card and it was declined (not for lack of funds), but I suspect because Facebook say * attempted purchases on the same day for the same amount. Facebook has disabled my account. They want my identification !!!! They want me to send them an ID!! Are they kidding - no way. They were just compromised in September, good grief. Now I get a message from them that all is fixed, sorry. BUT IT IS NO FIXed. Sigh, what to do what to do.
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Customer service issue
Reported by GetHuman-uuubbbuu
Dec 6th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 17 customers so far
Similar issue to 244023 others
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GetHuman-uuubbbuu started working on this issue
Dec 6th, 2018 11:34pm