I created fb account on my cell phone brand of cell phone is mobile and I had the fb ap...

GetHuman1708172's customer service issue with Facebook from December 2018

244325 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1708172's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1708172's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1708172 will want to follow the link below to head to their help center. We will check on GetHuman1708172 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1708172's own words
I created fb account on my cell phone brand of cell phone is mobile and I had the fb app and messenger app it was the only product I used to log into my FB account I always had the fb account open as well as the messenger but last Thursday November **,**** I lost my cellphone and I haven't been able to log into my FB account it says account has been disabled and when I type in phone number I used same phone number of the lost cellphone ********** and or email I used *****@***.com it gives me error message that the information provided does not match any fb account I believe my FB account was hacked and I would love to be able to log back into my account and press charges against the hacker if in fact my FB account was hacked please help me.thank you sincerely joao arredondo
GetHuman1708172 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1708172 fixed the problem
We are waiting for GetHuman1708172 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1708172 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1708172
Dec 7th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 244325 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1708172 started working on this issue
Dec 7th, 2018 5:05am