I got a text message from a random number that was a google number saying the person wa...

GetHuman-esandel's customer service issue with Facebook from December 2018

243512 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-esandel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-esandel's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-esandel will want to follow the link below to head to their help center. We will check on GetHuman-esandel later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-esandel may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-esandel's own words
I got a text message from a random number that was a google number saying the person was a carrier for globegistics confidential delivery company that had a check from facebook for me. They tried to get me to give them the code for when you reset your password to confirm i am who i am. After back and forth of messing with them in miss belief they finally gave up. After i called globegistics to report it to them and they dont have a worker by the name i was given by the random number. I want to report it to you as people are using these methods to hack accounts. The google number used was *** *** **** if google can track who used the number you got your criminal.
GetHuman-esandel did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-esandel fixed the problem
We are waiting for GetHuman-esandel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-esandel fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-esandel
Dec 6th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 243512 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-esandel started working on this issue
Dec 6th, 2018 4:47pm